A step-by-step guide to moving enquiries from IndiaMART Lead Manager into a CRM. Learn the difference between the Pull API and Push API, where to find the CRM key, which fields come across, how to fix leads that stop arriving and how to follow up before your competitor does.
Twelve ready-to-use sales call script templates for Indian sales teams: cold calls, callbacks for website and IndiaMART enquiries, follow-ups after a quote, objection handling, closing and customer feedback calls. Plus a simple structure for writing your own phone script and tips to make it sound natural.
What are sales KPIs? Learn the meaning of KPI in sales, see 20 sales KPI examples with simple formulas, pick the few that fit your team, run a 15-minute weekly review and track them in a CRM instead of a spreadsheet.
What is CRM? A plain-English guide to the meaning and full form of CRM, how CRM software works, the three types of CRM, the features that matter, real examples and how a small business can get started without a big budget.
A practical sales follow-up strategy for Indian sales teams: reply fast, end every conversation with a dated next step, give each touch a purpose, mix call, WhatsApp and email, and know when to stop. Includes a cadence table, scripts and the metrics to track.
How to build and manage a sales funnel that converts: define stages with clear entry and exit rules, measure stage-to-stage conversion, find the leak that costs you the most and fix it. Includes a worked example, industry funnels and a weekly review checklist.
Twenty-five WhatsApp follow-up messages for new enquiries, missed calls, quotes, site visits, quiet leads and payments, with template-ready versions for after the 24-hour window. Plus the hidden cost of running sales chats on personal phones and how to fix it.
Fifteen CRM software examples from real businesses, from a real estate broker to a clinic, a loan DSA and an agency: the problem, what the CRM does and the pipeline stages each one uses, plus popular CRM tools and who they suit.
A cloud-based CRM keeps your leads, deals and follow-ups online, so your whole team sees the same live pipeline from the office or the field. Here is how it works, how it compares to installed software and how to choose one.
