WhatsApp sales guides for businesses whose customers would rather chat than call. Many enquiries in India now arrive on WhatsApp, from click-to-WhatsApp ads, website buttons and portal leads, and they are easy to lose on a busy phone. These articles cover how to choose a WhatsApp CRM, the difference between the WhatsApp Business app and the WhatsApp Business Platform, how template messages and opt-ins work, and how a team can share one business number without double replies. You will also find honest comparisons of WhatsApp CRM tools used by Indian businesses, with pricing and message charges explained, so you can reply faster and keep every chat linked to a lead.
We compared 8 WhatsApp CRM tools that Indian teams shortlist, on free plans, INR prices, official API access, sales pipelines and how Meta's message charges are billed. Honest pros and cons, including ours.
