COMPARE

HubSpot Alternative for Small Teams That Sell on WhatsApp

Need a HubSpot alternative that fits a small sales team? HubSpot is a complete customer platform with marketing, sales and service tools and a huge ecosystem. TracktCRM is a focused CRM for teams whose leads arrive on WhatsApp, ads and lead portals, with WhatsApp on the free plan. Here is a fair comparison.

Start free

Free plan for 1 user · No credit card · WhatsApp included

TracktCRM vs HubSpot comparison of free plan, pricing, WhatsApp, lead ads, onboarding and AI

AT A GLANCE

TracktCRM vs HubSpot at a Glance

Free plans, entry prices, WhatsApp and onboarding costs are where small teams feel the difference most.

Comparison pointHubSpotTracktCRM
Free planYes. Free tools for up to 2 users, no credit cardYes. Free forever for 1 user with a single pipeline, unlimited records, 3 automations and WhatsApp integration. No card needed.
Starting paid priceSales Hub Starter list price ₹1,670 per seat/month. A lower promotional price was shown when we checkedPro at ₹319 per user/month, billed yearly (shown in your local currency)
WhatsAppInbox connection needs Marketing Hub or Service Hub Professional or Enterprise, with 1,000 template messages a monthIncluded on the Free plan (Meta message charges apply)
Meta and Google lead adsAds tool on all plans can sync Facebook, LinkedIn, TikTok and Google lead adsMeta Ads and Google Ads integrations from Pro, LinkedIn and TikTok lead ads from Premium
Lead portalsNot listed. Check the HubSpot App Marketplace99acres, Housing.com, MagicBricks, IndiaMART, Justdial and TradeIndia integrations
AI featuresHubSpot credits on paid plans: 500 on Starter, 3,000 on Professional, 5,000 on Enterprise a monthPremium and All-in-One: reply suggestions, drafting, record summaries and upsell ideas
Onboarding and migrationRequired one-time onboarding: ₹1,25,000 on Professional and ₹2,92,000 on EnterpriseDedicated onboarding specialist from Pro, plus help moving your data on paid plans
Best forCompanies that want marketing, sales and service on one platform with a very large app ecosystemSmall and growing teams that sell on WhatsApp and get leads from ads and portals

Prices are per seat or per user per month as shown on each pricing page. TracktCRM bills at company level. See TracktCRM pricing for every plan. We are not affiliated with HubSpot. See sources.

GOOD FIT

Who Should Switch to a HubSpot Alternative

  • Your customers reply on WhatsApp and you want those chats in the CRM without buying a Professional hub
  • You are a small team and the jump from Starter to Professional, plus its onboarding fee, is hard to justify
  • You get leads from 99acres, MagicBricks, IndiaMART or Justdial and want them in the pipeline automatically
  • You want one clear per-user price instead of separate hubs, seats and credits
  • You want a named person to help set up your pipeline and move your data

BE HONEST

Who Should Stay With HubSpot

  • You run marketing, sales and service from HubSpot and want them on one platform
  • You need a free CRM for 2 users. HubSpot's free tools cover 2 users, while TracktCRM's Free plan covers 1
  • You rely on apps from HubSpot's very large ecosystem that TracktCRM does not offer
  • You want lead ads from Facebook, LinkedIn, TikTok and Google on a free plan

HubSpot is an excellent platform. TracktCRM is the better fit when WhatsApp, portal leads and a small budget matter more than an all-in-one suite.

KEY DIFFERENCES

HubSpot vs TracktCRM: Where They Differ

WhatsApp without a Professional hub

HubSpot's help page says connecting WhatsApp to the conversations inbox needs Marketing Hub or Service Hub Professional or Enterprise, with a limit of 1,000 template messages a month. TracktCRM includes WhatsApp integration on the Free plan, with chat history on each lead. See the WhatsApp CRM page.

TracktCRM deal view with the WhatsApp conversation open next to the contact summary
A WhatsApp chat saved on a deal in TracktCRM (sample data).
TracktCRM pipeline board with lead cards across New, Won, Lost and Junk stages and Import and Export buttons
The TracktCRM pipeline board (sample data).

A pipeline built around follow-up

HubSpot covers marketing, sales and service, so there is a lot to learn and configure. TracktCRM keeps the focus on one job: capture each lead, reply fast and follow up until it is won or lost. The pipeline board has Import and Export built in, and Pro adds 5 pipelines and 30 automations.

Lead capture from ads and portals

HubSpot is strong here: its ads tool can sync Facebook, LinkedIn, TikTok and Google lead ads on all plans. TracktCRM includes Meta Ads and Google Ads from Pro, LinkedIn and TikTok from Premium, and adds integrations for 99acres, Housing.com, MagicBricks, IndiaMART, Justdial and TradeIndia. Our lead management software page shows the follow-up flow.

Pricing and onboarding fees

On the pricing page we checked, Sales Hub Starter lists ₹1,670 per seat a month and Professional ₹8,330 per seat a month plus a required ₹1,25,000 onboarding fee. TracktCRM Pro is ₹319, Premium ₹559 and All-in-One ₹799 per user a month billed yearly, and Pro includes a dedicated onboarding specialist.

AI and credits

Both products meter AI with credits. HubSpot lists 500 credits on Starter, 3,000 on Professional and 5,000 on Enterprise each month. TracktCRM keeps AI on Premium and All-in-One, with 1,000 or 3,000 credits for reply suggestions, drafting, record summaries and upsell ideas.

Platform breadth

HubSpot brings marketing, sales and service together with a very large app ecosystem, which suits companies that want one platform for everything. TracktCRM is deliberately narrower, with 24 integrations focused on WhatsApp, lead portals, ads, email and payments.

SWITCHING

How to Move From HubSpot to TracktCRM

Keep HubSpot running while you test TracktCRM on new enquiries, then switch when your team is ready.

  1. STEP 01

    Export from HubSpot

    Export your contacts, companies and open deals from HubSpot.

  2. STEP 02

    Set up your stages

    Create a free TracktCRM account and set up stages that match your HubSpot deal pipeline.

  3. STEP 03

    Import your data

    Use the Import button on the pipeline view to bring your records in.

  4. STEP 04

    Connect your channels

    Connect WhatsApp, and on Pro or above, your Meta and Google ad accounts.

  5. STEP 05

    Move your team

    Run both tools on live enquiries for a week, then move everyone over.

FAQ

Questions About Switching From HubSpot

Is TracktCRM a good HubSpot alternative?

Yes, for small sales teams that sell on WhatsApp, get leads from ads and portals and want simple per-user pricing. HubSpot is the better choice if you want marketing, sales and service on one platform with a very large app ecosystem.

Does HubSpot have a free CRM?

Yes. HubSpot offers free tools for up to 2 users with no credit card. TracktCRM's Free plan is for 1 user and includes a single pipeline, unlimited records, 3 automations and WhatsApp integration.

Can I use WhatsApp with HubSpot?

HubSpot's help page says connecting WhatsApp to the conversations inbox needs Marketing Hub or Service Hub Professional or Enterprise, with a limit of 1,000 template messages a month. On TracktCRM, WhatsApp integration is part of the Free plan.

Does HubSpot charge an onboarding fee?

On the pricing page we checked, Sales Hub Professional lists a required one-time onboarding fee of ₹1,25,000, and Enterprise lists ₹2,92,000. TracktCRM includes a dedicated onboarding specialist from the Pro plan.

Which TracktCRM plans include AI?

AI is on Premium and All-in-One, with 1,000 and 3,000 AI credits per month, covering email reply suggestions, drafting, record summaries and upsell suggestions. HubSpot lists 500, 3,000 and 5,000 credits a month on Starter, Professional and Enterprise.

How do I move from HubSpot to TracktCRM?

Export your contacts, companies and deals from HubSpot, set up your stages in TracktCRM and use the Import button on the pipeline view. On paid plans our team helps you move your data.

Does TracktCRM capture Meta and Google lead ads?

Yes. Meta Ads and Google Ads integrations are included from Pro, and LinkedIn and TikTok lead ads from Premium. HubSpot's ads tool can sync Facebook, LinkedIn, TikTok and Google lead ads on all plans.

SOURCES

Sources

HubSpot details checked on from HubSpot's own pricing and help pages. Plans and prices change, so confirm current details on these links.

COMPARE

Compare TracktCRM With Other CRMs

Try TracktCRM Free Alongside HubSpot

Start on the Free plan with WhatsApp included and test it on real enquiries, or book a demo and we will walk you through your pipeline. No credit card needed.

Start free